Contact

One address.
A person reads it.

Support, billing, security, privacy and anything legal all arrive in the same inbox, and it is not a queue you get lost in.

Write to us

Say what you need in your own words. That is the whole reason to prefer mail over a form, and there is no wrong department to have picked.

Security reports: Put security in the subject and it gets read first. Please give us a reasonable window to fix it before publishing, and we will keep you posted rather than go quiet.
Refunds and receipts: paddle.net is faster. Paddle is our merchant of record and holds the transaction, so going to them directly is one step rather than two. See the Refund Policy.
Privacy requests: Same address. Access, correction, deletion, portability — we answer within one month, and the Privacy Notice says what we hold before you ask.

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Looking for the documents rather than a person?

The terms, the refund policy, the privacy notice and the processor agreement are all one click away.